Consumer Resources

If You Have a Consumer Complaint (Instructions for how to file a consumer complaint with the AG’s office) http://www.oag.state.tx.us/

Online Consumer Complaint Form (Email complaint form, online form by county, or PDF) http://www.oag.state.tx.us/

Buying A Used Car http://www.oag.state.tx.us/

ATM, Debit & Credit Cards http://www.oag.state.tx.us/

Car Repairs http://www.oag.state.tx.us/

Debt Collection http://www.oag.state.tx.us/

Home Improvement http://www.oag.state.tx.us/

Telephone Solicitation http://www.oag.state.tx.us/

The Texas Residential Construction Liability Act http://www.hadd.com/documents/turner.pdf

Electric Utility Information (general information for consumers regarding their electric utility service and issues they will face in the deregulated market) http://www.powertochoose.org

Foreclosure (explains the foreclosure process and the rights of the homeowner) http://www.foreclosurefreesearch.com/state/?state=TX

Family and Juvenile

OAG Child Support Program (Main Page) http://www.oag.state.tx.us/

OAG Child Support Program Frequently Asked Questions http://www.oag.state.tx.us/

OAG Parental Rights and Responsibilities http://www.oag.state.tx.us/

Acknowledgement of Paternity http://www.oag.state.tx.us/

Child Support Interactive (online application for child support) https://childsupport.oag.state.tx.us/index.htm?ENGLISH=English

Why Your Baby Needs A Legal Father http://www.oag.state.tx.us/

Health

Access to Health Care http://www.oag.state.tx.us/

Family Health Services Information & Referral Line (information for health care programs available to women and children) http://www.dshs.state.tx.us/mch/default.shtm

Housing

Overview of Tenant Rights http://www.oag.state.tx.us

Eviction (explains tenant’s rights in the eviction process) http://www.tlsc.org/lhot pubs/Eviction.pdf (128 KB)

Life Planning

Alternatives to Guardianship Under Texas Law (www.tlsc.org/hotline.html) http://http://www.texasguardianship.org/

Designation of Guardian In Advance (www.tlsc.org/hotline.html http://www.texasguardianship.org/

Disposition of Remains (www.tlsc.org/hotline.html) http://www.tlsc.org/

Durable Power of Attorney Act (www.tlsc.org/hotline.html) http://www.tlsc.org/lhot pubs/Durable Power of Attorney Act.pdf (1.33 MB)

Guardianship Declaration Questionnaire (www.tlsc.org/hotline.html) http://www.tlsc.org/lhot pubs/Guardianship Declaration Questionnaire.pdf (1.36 MB)

Living Trust (www.tlsc.org/hotline.html) http://www.peopleslawyer.net/deathdying.html

To Will Or Not To Will (www.tlsc.org/hotline.html) http://www.tlsc.org/lhot pubs/To Will or Not to Will.pdf (1.04 MB)

Public Benefits

STARS: The State of Texas Assistance and Referral System (web site that allows Texans to take a self-screen for eligibility for a number of means tested public benefits programs) https://www.yourtexasbenefits.com/wps/portal

Frequently Asked Questions: Food Stamp Program http://www.hhsc.state.tx.us/Help/Food/FoodStamps/index.html

Facts About the Food Stamp Program http://www.fns.usda.gov/fsp/applicant_recipients/facts.htm

Food Stamps (provides general information about the Food Stamp program and how to apply, with an emphasis on grandparents obtaining benefits for grandchildren) http://www.hhsc.state.tx.us/Help/Food/FoodStamps/index.html

Temporary Assistance for Needy Families (TANF): Frequently Asked Questions http://www.hhsc.state.tx.us/programs/TexasWorks/TANF.html

QMB and the Medicare Savings Program (www.tlsc.org/hotline.html) http://www.hhsc.state.tx.us/medicaid/

SSI, Food Stamps, and Medicaid http://www.texasguardianship.org/

Seniors

Alternatives to Guardianship Under Texas Law(www.tlsc.org/hotline.html) http://www.texasguardianship.org

Healthcare Rights of Older Texans (www.tlsc.org/hotline.html) http://www.tlsc.org/lhot pubs/Healthcare Rights of Older Texans.PDF (1.09 MB)

Free and Low-Cost Prescription Drugs (www.tlsc.org/hotline.html) http://www.tlsc.org/lhot pubs/Free and Low-Cost Prescription Drugs.pdf (69.3 KB)

Nursing Home Complaints (www.tlsc.org/hotline.html) http://www.tlsc.org/lhot pubs/Nursing Home Complaints.pdf (1.02 MB)

Social Security (www.tlsc.org/hotline.html) http://www.tlsc.org/lhot pubs/Social Security.pdf (1.34 MB)

TANF Benefits for Grandparents (www.tlsc.org/hotline.html http://www.tlsc.org/lhot pubs/TANF BENEFITS FOR GRANDPARENTS.pdf (1.29 MB)